Read reviews and see what other travellers are saying about their experiences with IndiGo. Get insights from real passengers regarding the airline's services, customer satisfaction, and overall travel experience. Use these reviews to inform your decision when choosing IndiGo for your next flight. Reviews last updated December 6, 2023.
Boarding was NOT good enough. Our cabin luggage was pushed back to check-in in the pretext of packed flight. But eventually there were empty seats on the flight. Also, we booked seats on exit rows... But seems something got changed and we got same seats alright, but they were no longer on exit row (& that was empty eventually). Flight claimed to have a travel time of 1 hour 50 minutes, but it took around 2:20 minutes (seems Indigo has a different clock). 😂
Very Good|Jul 2022
Clean, timely, professional.
Indigo flight time to time சூப்பரா இருக்கு
Very Good|Apr 2022
Boarding procedures are very inefficient and disorganised at the gate. Not sure why Indigo doesn't utilise and enforce a zonal boarding system. Passengers were transported by bus to aircraft on tarmac which once again made for a very disorganised system. Passengers rushed towards the boarding ramps where IndiGo staff then indicated that passengers from rows 1-15 would board at the front while those from 15 onwards would board from the rear. Passengers could have been transported to the aircraft based on their assigned rows in the first place to smoothen the procedure.
Flight got delayed and was declared before half an hour. It’s not fair with those who are loyal with Indigo.
Very Good|Oct 2022
Very Good|Oct 2022
I had a great overall experience
Service and staff were brilliant
No in flight entertainment . Plastic pot noodles and rice could be changed to something more environmentally sustainable. Seats not very comfortable.
1 out of 177
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