Read reviews and see what other travellers are saying about their experiences with SAUDIA. Get insights from real passengers regarding the airline's services, customer satisfaction, and overall travel experience. Use these reviews to inform your decision when choosing SAUDIA for your next flight. Reviews last updated December 7, 2023.
This is a short flight. I was lucky there were few kids on the flight and it was quiet throughout the trip!
Old plane and small seats
The crew were very friendly and smiling all the time.
The seats on the plane are fairly comfortable and the meals provided are good. Vanity kits handed out were good too
It starts off with a chaotic luggage check in. No order, the staff take breaks on a whim and leave long queues of passengers waiting to check in their bags. The cabin crew looked rather annoyed at us boarding the plane and didn't bother to smile or greet as we came on board. Since the flight was at 1:30am, we fell asleep almost immediately however the cabin crew woke us up by vigorously shaking my shoulder to ask if we wanted food. The vanity kits were just thrown onto our laps while we slept. The on board entertainment system did not work on the entire plane for the duration of the flight.
The crew were too much isolated and try to avoid talking. I didn't even know their dinner schedule, or even they didn't explain the routine safety brief. Anyway, hopefully they flight company can address that at the future for better customer service and experiences.
Very Good|Sep 2022
Staff very pleasant, boarding process needs improvement
The crew was good. The change in the schedule delayed our connecting flight from JED to DMM for more than 10 hours. I had to schedule my important meeting early morning. SAUDIA is not helping to reserve other available flights as this delay was their mistake and we paid the penalty without any care to satisfy their customers. It will be the last time to travel with SAUDIA and I will post this story everywhere to tell all passengers the risk they need to take if they book via SAUDIA.
Only one option of food, which is fish. It's really unfortunate. How do you want to compete with other airlines when you are so bad Sincerely,,, KHALID ALBASSAM FLIGHT SV 308 Cairo to JEDDAH JULY 4
1 out of 389
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