Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service.
Overall great experience.
Food and entertainment were consistently good.
The plane felt old, and wasn't as roomy as the plane for Melbourne to Bangkok. It felt like we we're sqwished into a tin can - it was like flying 15yrs ago. The plane was extremely hot at the back of the plane, but not in other parts. The service was average and if you asked for something it was done begrudgingly.
The Crew was really helpfull and nice, A/C was coold for me but for others i think it is ok and the food not bad and not that good. The Thailand Airways employee at the Indera Ghandi Airport " Indian guy " was very bad he hold us for 2 hrs and then he run away letting us the last people at the transit counter and couse us to be so late and about to lose our flight to Bangkok, for nothing. He asked us of we have a retuern ticket, and we told him that we have not because we are traveling for treatment, and then he asked us to wait for 2 minutes, After we wait for a long time he just run away, And after we asked the lady she said ok no need now for return tickets and she gave us the accsess to the gate.
The flight was on time how ever the crew was not so friendly
Flight is always late :-(
Better food and entertainment movies
A ridiculous baggage limit of 20kg when others are offering up to 40kg! I was charged $16 per kg for 2kg over the allowance. Pathetic!