Do yourself a favor, find another airline. Not awful, but they could be nice and they choose not to be. $15 charge if you don't check in online, and their website is as slow as molasses. Hurry up to board, then wait in line, outside, for 30 minutes. They keep telling you how cheap they are, when in reality they are very expensive. No problems on this flight, but they have a long history of overbooking and then denying you entry. Just find another airline if you can.