Read reviews and see what other travellers are saying about their experiences with Etihad Airways. Get insights from real passengers regarding the airline's services, customer satisfaction, and overall travel experience. Use these reviews to inform your decision when choosing Etihad Airways for your next flight. Reviews last updated March 1, 2024.
Crew was very rude when giving veg meals. Even though we had confirmed veg meals multiple times with the airline prior to boarding, they still did not know that we had a specially requested Meal. After notifying the crew of this, one member gave us an extra meal. Another extremely rude staff member then proceeded to yell at us for eating meal. This was extremely uncalled for and has severly ruined the reputation of this airline in our eyes. The customer should still be addressed with some common courtesy and not be treated as if they are beneath the crew members, as if we are at fault for the crew's own carelessly stupid mistakes and lack of organization and proper communication
Worst food i ever had in flight..please organize goid caterers
The crew was excellent good service very clean good food good entertainment unit
Very Good|Apr 2022
everything was good except the immigration process at Abu Dhabi. There were not instructions on where to go. The assigned gate was closed and there was no place to rest. The immigration queue was long and it took 2 hours to get to the immigration officer. Horrible experience.
Nice and better
Beware of connecting flights as Etihad planes can arrive late, we had originally a 1.5 hour connection but on arrival 45 minute connection left which was still doable. They bumped us off the flight even though enough time to transfer. Transfer desk was unhelpful. Wanted to rebook us for 24 hours later, wasting our accommodation booking in the final destination. Finally after much stress and arguments they put us on a code share flight which needed a connection in another country and arrived 4 hours later. Not great experience.
did not get the flight,because of no not given correct notice
don't know,flight missed..virgi s fault 100%
1 out of 490
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